GASLAND Chef 12 Inch 2 Burner Knob Control Radiant Ceramic Stovetop

CH30BS Ceramic Cooktop

• 【Elegant High-quality Design】Product size: 11.4'' x 20.5'' x 2.1''(290mm x 520mm x 52mm). Cut out size: 10.6'' x 19.8''(270mm x 500mm). The high-quality microcrystalline glass surface and the durable bakelite knobs make its delicate appearance and long-lasting durability.
• 【2 Powerful Cooking Zones】This 12 inch electric cooktop is suitable for AC220-240V, featuring 2 different cooking zones with total power 1200-3000W. The 6.5"(165mm) round cooking zones have a maximum 1200W power, and the 7.9"(200mm) round cooking zones have a maximum 1800W power.
• 【Electronic Knob Controls】This electronic knob control cooktop has 9 power levels, for precision to switch into different levels from boil to simmer. The electronic knob controls help to easily control the electric cooker heating accurately.
• 【Excellent Customer Service】We have a professional team to offer you excellent service. If you have any questions, please feel free to contact us from Monday to Friday.

Shipping Method:

（1）Standard / small orders ship out via: Canada Post and FedEx.

（2）For large items, multiple items or large orders we use LTL freight.

Shipping Time: Standard shipping: 4-6 business days. LTL shipping: 8-10 natural days.

Once an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee.

Order Processing Time: 1-2 business days.

*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.

*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (844)-538-7890 or email at (support@gaslandchef.com) Monday - Friday from 9am -5pm EST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.

1: If you would like to return an item, please contact our customer support via email at (support@gaslandchef.com) or telephone (844)-538-7890 Monday - Friday from 9 am -5 pm PST to request a return within 30 days of delivery for a full refund. When contacting our support team ensure you provide them with your return reason.

2: Returns made without approval will not be accepted as to we have different return addresses for different products.

3: For returns due to buyers remorse (ie: Order by mistake, Does not fit, Change my mind, No longer needed, etc) customers are responsible for the return shipping cost along with a 20% restocking fee applied. You should also save your tracking number to confirm when your item has been received at our location. Items being returned due to defects or quality issues a pre-paid return label will be provided to you upon you providing us with any pictures/videos showing the issue you are encountering.

4: If an item is found to be damaged in shipping. Do not accept or sign for the product. Simply refuse the package with the carrier and contact our customer support asap.